1. My payment did not go through. How can I pay?

If you have a LOG number for your order and need to complete payment, you can do so here.

If you have any other problems with payment, or prefer to pay with any other means, please contact us.

Please keep time zones in mind if you choose to call, and we will endeavour to respond to emails within 24 hours.

2. Is payment made securely?

Yes. All payments are made through Checkout.comĀ which is authorised and regulated as a Payment institution by the UK Financial Conduct Authority.